What Is My Approach? I am a strategic facilitator. My approach is to facilitate a proven process with you and your leadership team, trusting the process to help you self-discover the facts and truths of your organization and creating a customized plan that fits within your financial and staff capacities. I say regularly, "I am process. You are content." I come into an organization with no agenda but with a strategic-operational planning process that works throughout all business and industry sectors. I facilitate the Paterson Process™, designed by Tom Paterson and tested over forty years in industries around the world. The Paterson Process™ is a six-phase process that moves an organization towards seamlessness, effectiveness, and adaptability.
Phase 1: Perspective. Asking the question, "Where are we now?, we use a variety of perspective tools necessary to help us gain the perspective of all the critical strategic and operational issues. I only use the tools that are right for you, and I customize them to your needs. This is not a cookie-cutter process. These tools include:
- Turning Point Profile
- 4 Helpful Lists
- Pattern and Trend Analysis: Internal and External
- Opportunity Mapping: Life Cycle Assessment; Opportunity Sensing; Risk Analysis; Growth Projection
- What is our Business? (Or Ministry is a local Church)
- Performance Drivers
- Risks and Obstacles
Phase 2: Core Plan. Asking the question, "Where are we going?", we now build our core plan from the perspective gained in Phase 1. These core plan components include:
- Core Assumptions: Strategic, Operational, and Financial
- The Strategic Control Panel
- Life-Generating Cycle
- Purpose
- Vision: Where We Stand; Where We're Going; and The Way To Get There
- Values
- Big Idea Core Strategy
- The W.I.N.'s (What's Important Now)
- The Wheel of Action
Phase 3: Implementation. Asking the question, "How will we get there?", we use the following tools to launch and install the plan.
- Asking the question, "How will we get there?", we use the following tools to launch and install the plan.
- Action Initiative Profiles (Including objectives, components, benefits, deliverables, and accountability)
- Identify Champions, Team Leaders, and Team Members
- Action Plan Creation
- Situational Analyses
- Action Plan Drafts
- Action Plan "Scrubs" (looking for comprehensiveness, sequential thinking, realistic timelines, and budgeted action steps)
- Dovetailed Timelines
- Plan Launch and Install
Phase 4: Structure. Asking the question, "What is the right structure?", we use the following tools to design a structure that you can't outrun for the next five years--based on the principle that "form follows function.
- Structure Design Boundaries
- Organizational Design
- Culture Assessment
- Systems and Processes
- People Development Plan
- Cross-functional and Functional Design
Phase 5: Management. Asking the question, "How are we doing?", you learn how to manage the following components of your plan.
- Managing the Wheel of Action (keeping your Action Initiative Plans in compliance with objectives, timelines and budget)
- Managing The Reds (in the red-yellow-green measuring system)
- Managing the Performance Drivers
- Control Path Analysis (in order to trim out the fat)
- Managing Life Cycles
- Managing the Staff's Contribution to the Plan
Phase 6: Renewal. Asking the question, "What needs to change?", you learn to adapt to rapid change in today's world by using the following tools.
- Renewing the Wheel of Action
- Sensing and Seizing Opportunity (your fountain of youth)
- Renewing Decelerating Life Cycles
- Responding to New Patterns and Trends (internal and external)
- Renewing the Annual Plan

